FAQS

Campaign details, production timelines, reservations, shipping, and more.

No. OLOFineNib.com operates separately from OLOMarker.com, and customer accounts are not shared between the two websites. If you created an account during checkout on OLOFineNib.com, you can log in using the email address and password created on this site.
Founder Early Access is a one-week opportunity for OLO Founders to reserve Fine Nib products before the public campaign begins.
Founder Early Access is available for one week before the public campaign begins.
Founders receive one week of exclusive early access before the public campaign begins, along with special Founder pricing available only during the Founder Early Access period.
Founder Early Access also provides the first opportunity to reserve products from the initial Fine Nib production run before reservations open to the public.
After the one-week Founder Early Access period ends, the public Fine Nib campaign will begin and Founder pricing will no longer be available.
Because quantities from the first production run are limited, products reserved during the campaign may not become broadly available until several months after the initial production run has been fulfilled and shipped to campaign customers.
No. Founder pricing is only available during the one-week Founder Early Access period and will not be offered again after the public campaign begins.

Fine Nib products are available as 64-color Set 1, 128-color Set 1, and the full 256-color marker set.
Offering Fine Nib products as sets allows us to simplify manufacturing, inventory planning, and production scheduling during the first production run. Individual colors, replacement nibs, and additional Fine Nib products are planned for future production runs.
Yes. Fine Nib products are designed to work within the OLO system and can be combined with existing OLO marker components and accessories.
Not at this time. Replacement ink cartridges are planned for a future release after the initial Fine Nib production run has been completed.
Yes, but not immediately. Replacement nibs are planned for future release.

You are reserving Fine Nib products from the first planned production run of the OLO Fine Nib system.
The early production run helps establish the manufacturing commitments necessary to bring the complete 256-color Fine Nib system into production.
Production and delivery are currently planned for Spring 2027. While we will always work to shorten production timelines where possible, we believe in setting realistic expectations from the start.
Campaign updates, production progress, timeline updates, and important Fine Nib announcements will be shared through email and on olofinenib.com.
We recommend joining the Fine Nib email list to receive campaign updates directly.
Yes. However, additional Fine Nib products may not become broadly available for several months after the first production run has been fulfilled and shipped while future manufacturing runs are planned and produced.

Production and delivery are currently planned for Spring 2027.
Once production is complete and the Fine Nib products arrive from Japan, shipping will begin immediately. Founder orders will ship first and will be fulfilled in the order they were received.
While we will always work to shorten production timelines where possible, we believe in setting realistic expectations from the start.
Yes. International shipping is available to many countries
International orders may be subject to customs duties, import taxes, VAT, tariffs, brokerage fees, or other charges determined by local governments and shipping providers.
These charges are not collected by OLO and are the responsibility of the customer.
Shipping costs will be calculated during checkout based on your location and selected shipping method.

The initial Fine Nib production run requires significant manufacturing planning and investment. Quantities available during the first production run will be limited.
Campaign progress will be displayed through the Fine Nib campaign progress tracker available on olofinenib.com. We will also share updates via our newsletter, so make sure you are subscribed!
Yes. If you would like to modify your reservation, please contact us at hello@olomarker.com.
Yes. Reservations may be cancelled at any time for a full refund before products ship.
No. Fine Nib products will only be available as sets during the campaign.